Last Updated: February 2026
Welcome to RideUK.net! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you sign up, book a ride, or contact us, we may collect personal details such as your name, email address, phone number, and payment information.
- Usage Data: Information about your interactions with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services.
- To process bookings and manage payments.
- To communicate with you, respond to inquiries, and provide customer support.
- To improve our website, services, and user experience.
- To send you updates, promotional materials, and other information related to our services (you can opt out at any time).
3. Legal Basis for Processing Personal Data
Under the GDPR, we process your personal data based on the following legal grounds:
- Performance of a Contract: To fulfil our contractual obligations when you book a service with us.
- Consent: When you provide consent for specific processing activities, such as receiving marketing communications.
- Legitimate Interests: To improve our services, prevent fraud, or enhance security.
- Legal Obligation: When processing is necessary for compliance with legal obligations.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers to help us operate our website, conduct our business, and provide our services.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred as part of that business transaction.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Your GDPR Rights
Under the GDPR, you have the following rights concerning your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete information we hold about you.
- Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
- Right to Restrict Processing: You have the right to request the restriction of your personal data processing.
- Right to Data Portability: You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the contact form. We will respond to your request within one month.
7. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your information, such as standard contractual clauses or other legal mechanisms.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us here.
